Cancellation Policy

Standard Sessions

• Notice: Please provide at least 4 hours’ notice if you need to cancel or reschedule your session.
  
  

• Full Refund: Cancellations made before 4 hours of the session will receive a full refund.
  
  

• No Refund: Cancellations made within 4 hours of the session are non-refundable.
  
  

• Partial Sessions: If a session has already begun and is divided into halves, the remaining amount (for the unused portion) will be adjusted toward your next session.
  
  

Rescheduling

• Sessions can be rescheduled with at least 4 hours’ notice.
  
  

• Rescheduled sessions will retain the full value of your original booking.
  
  

SOS / Emergency Sessions

• SOS sessions follow the same rules for cancellations and rescheduling.
  
  

• Note: Emergency sessions outside scheduled SOS slots are not offered.

Rescheduling Policy

Reach out to us

• Contact us via WhatsApp, or email at info@afreemindspace.com. Please try to do this at least 4 hours before your scheduled session to ensure full flexibility.

• When you reach out, include your name, the date and time of your session, and let us know if you are requesting: a full refund (for cancellations made at least 4 hours in advance)or to carry forward your session to your next booking if that feels more convenient.

• Once we receive your request, we will confirm your cancellation or rescheduling and provide any necessary instructions regarding refunds or session credits.
  
  

For SOS Sessions

• The same steps apply for SOS sessions. Please notify us in advance whenever possible so we can accommodate your request.

By following these steps, your session changes can be handled smoothly, with clarity and respect for your time and ours.